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Category

Consumer-Protection

Latest Consumer-Protection news and updates about Spain.

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consumer-protection

Protect Your Home: The Critical Appliance You Should Unplug After Use

As expats in Spain, ensuring the safety of your home is paramount, especially when it comes to the everyday appliances you rely on. A recent warning from a seasoned firefighter highlights the importance of proper maintenance and usage of one particular appliance that poses a significant risk of causing home fires: the dryer.

The Hidden Dangers of Dryers

Dryers are often overlooked as potential fire hazards, but they are among the most common electrical appliances associated with home fires. According to experts, the accumulation of heat and dust inside the dryer creates an "ideal mix" for igniting flames if not properly maintained. This is a concern that transcends mere statistics; it is a reality that can have devastating consequences.

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consumer-protection

Spanish Police Offer Guidance on Combating Spam Calls and New Scams Targeting Expats and Locals

In an effort to tackle the persistent issue of spam calls, the Spanish National Police have recently issued a series of guidelines and warnings to help the public, including expats, navigate and prevent these unwanted contacts.

The Ongoing Problem of Spam Calls

Despite the General Telecommunications Law that came into effect on June 29, 2023, banning commercial calls without prior consent, many individuals in Spain continue to receive spam calls. The law, however, has a significant loophole: it does not apply to calls made using automatic dialing systems without human intervention, such as those with pre-recorded messages. This loophole has allowed certain companies to continue making these unwanted calls[1][2].

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consumer-protection

Importance of Changing Your Credit Card PIN for Expats in Spain

As the new year unfolds, expats in Spain are being advised to take a crucial step to enhance their financial security: changing their credit card PINs. This recommendation comes amid growing concerns about the vulnerability of longer PINs, particularly those with 5 or 6 digits, which are not compatible with most ATMs in Spain.

Compatibility Issues with Spanish ATMs

In Spain, ATMs, known as cajero automático or simply cajero, predominantly accept 4-digit PINs. This is a standard practice across most of Europe, including the UK and Australia. However, for expats who have credit or debit cards with longer PINs, this can pose a significant problem. These cards may not work in Spanish ATMs, leaving individuals without access to their funds when needed most[1].

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consumer-protection

Exclusive Furniture Sale: Transform Your Spanish Home with Premium Brands at Unbeatable Prices

In exciting news for expats and locals alike in Spain, a unique opportunity has emerged to elevate your home decor with premium furniture at unprecedented discounts. The Gallery, a renowned destination for high-quality home furnishings, is offering an extraordinary sale that will make your home decor dreams a reality.

The Sale: 50% Off Premium Brands

Starting from January 27, 2025, The Gallery is launching a special promotion that will see prices slashed by 50% on a wide range of premium furniture brands. This limited-time offer is a golden chance for those looking to decorate or redecorate their homes with stylish and durable pieces without breaking the bank.

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consumer-protection

Coca-Cola Initiates Massive Recall Across Europe Due to High Chlorate Levels

In a significant move to ensure consumer safety, Coca-Cola Europacific Partners has announced a widespread recall of several of its popular beverage brands across Europe, following the detection of elevated levels of chlorate in the products.

Recall Announcement and Affected Products

On January 27, 2025, Coca-Cola Europacific Partners revealed that routine testing at their bottling facility in Ghent, Belgium, had uncovered high levels of chlorate in various beverages. The recall affects a range of brands, including Coca-Cola, Sprite, Fanta, Fuze Tea, Minute Maid, Nalu, Royal Bliss, and Tropico. These products, sold in cans and glass bottles, were distributed in several European countries, including Belgium, Luxembourg, the Netherlands, Germany, France, and the UK.

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consumer-protection

Alert Issued Over Gluten Presence in Labelled Gluten-Free Gummies in Spain

In a recent and alarming development, health authorities in Spain have issued a warning regarding the presence of gluten in gummies that were labelled as gluten-free. This alert comes as a significant concern for individuals with gluten intolerance or celiac disease, who rely on accurate labelling to manage their dietary needs.

The Incident

The alert was notified by Spanish health authorities on January 28, 2025, following a detection of gluten in gummies produced by a Spanish manufacturer. These gummies, which were marketed as gluten-free, have been found to contain gluten, posing a serious health risk to consumers who are sensitive to this protein.

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